About Us

FullRange CRM Consulting puts you in charge of changes to your business information and processes. Customer Relationship Management. CRM, whether Act! or Salesforce, are flexible systems that adapt to changing business requirements. This provides power to manage your business.

FullRange CRM Consulting supports your business to keep the changes efficient and progressive. We bring our experience in many different industries to your unique situation.

FullRange enables companies to streamline their efficiency when using multiple business processes.  Programs and software that are creating, aggregating and storing data can be imported and exchanged with your CRM. We build tailored systems to automatically import data, thus eliminating user error and redundancy, creating more time to focus on the most important aspects of your business.

Our deep level of hands-on business and technical experience guides the planning and advice we provide.

Our Team

Cynthia Mucillo Thomas

Cynthia Muccillo Thomas is the founder of Range CRM Consulting and co-founder of FullRange CRM Consulting, LLC, Cynthia has helped hundreds of companies and professionals adopt customer focused business practices through set-up and customization of company databases and end user instruction. FullRange works with business owners, managers and staff to streamline and accomplish evolving business requirements.

Cynthia maintains current software consultant certifications in both Act! and Salesforce.

Brian Pearson

Brian W. Pearson is the founder of PearsonCRM and co-founder of FullRangeCRM Consulting, LLC with more than 30 years of experience in both sales and software consulting. As an Act! Certified Consultant since 2002, Brian has successfully worked with individuals and teams at companies ranging in size from Fortune 500 to smaller businesses. Working together, we develop and execute projects in sales automation and CRM that increase top-line results to their organizations. Being a highly experienced sales professional with complimentary technical skills, Brian provides insight and hands on services that deliver target results within a well designed budget.

Duane Anderson

Aka “Wizard of Oz”
Duane develops customized add-on applications, plugins, and utilities based upon daily business processes and requirements.  Duane’s goal for all our clients is to dramatically change how much a company can achieve in a day with their own customer base, increasing revenue through time saving back-end methodologies. Efficiency is increased through less manual steps.

Programming such as insightful data tracking, automatic importing, polling websites for data with immediate seamless input into orders and back-end data exchange bewteen multiple business solutions.  Integration with services such as Authorize. Net and PayPal for automated credit card captures, SmartyStreets for address verfications, Amazon Web Services, Google APIs and many more!

Kettler Thomas

Web analytics and lead scoring analyst to enable you to focus in on the most qualified leads. Conducts programming to identify which visitors to your website are more sales ready than others, saving time in follow up. This information is set up for automatic import into Act!, then routed to the appropriate sales person.

Our Team Is Standing By